MR Delivery – Ottawa Movers Inc includes $50,000 of Full Replacement Value Cargo Insurance coverage in its rates for all “full-service” moves. This is not “valuated” insurance or a “protection plan” but rather real coverage directly through the insurance company. This is the best coverage that a moving company can afford its clients.
If anything is lost or damaged, the moving company must offer to repair the item, reimburse, or replace it with an item of similar likeness and value. Employees are also bonded and insured through Wsib and the company carries a $10,000,000 liability policy to protect itself and its clients from personal injury or property damage (eg. hardwood floors/stairs).
As with any insurance coverage, there is a deductible on claims. We charge a $200 deductible to initiate a claims process . Payment for moving services rendered along with payment of the deductible must be made in full before any claims will be processed.
As with all moving companies, there are certain items that will not be insured at all or that must be professionally packed or crated by an agent of the moving company in order to be insured against damage. Packing and/or crating services are handled by a separate crew at additional cost, usually require a site visit, and must be arranged well in advance of moving day. The following are limitations as to what will be covered by insurance and how things will be insured. Insurance will not cover: